Refund policy

Ukrainian Orders
If you discover a defect or non-conformity of the product, please notify us within 14 calendar days from the date of receipt of the order.
Return and exchange of goods is carried out in accordance with the current legislation of Ukraine.
In cases where the return of certain categories of goods is not provided for by law, the relevant information is indicated on the site.

International Orders
If you receive a defective or incorrect item, please contact us within 14 calendar days of delivery.
Returns and exchanges for international orders are processed in accordance with applicable international trade regulations.
Please note that return shipping costs, customs duties, and taxes (if applicable) are the responsibility of the customer unless the item is defective or incorrect.
Certain product categories may be non-returnable — this information is indicated on the product page.